Ever recruited someone who turned out to be a “dud”?
I have. More than once.
The problem is, and we’ve all done this, some people are a little economical with the truth on their CV.
References stack up, but were actually fabricated. Result: a person who is not who he says he is.
Then there is our interviewing skills.
When you’ve made as many mistakes as I have, you know how difficult it is to hear what’s really being said rather than what we want to hear.
These mistakes are costly too. There’s the lost time, the stress of working with someone who refuses to cooperate, the financial costs…
So what’s the answer?
First, get someone who understands us to check out our responses to people we have not got on with. There may, after all, be something we’ve not realised we were doing that caused us to misinterpret the other person.
Or do what the BBC’s Apprentice has done: set group tasks, see the candidates’ true colours under pressure, and then do the interviews at the end!